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UK Delivery

We have a range of delivery options and timescales and charges will vary dependent on the delivery option chosen. Further details can be found below:

 

Service
Price
Time
Weight
Details
*Free Delivery                                  
Free                
2-5 Working Days                                       
0 - 24Kg                         
Free UK standard delivery on orders £20 or more
Order by 12pm Monday to Thursday Orders received after 12pm on a Friday will be delivered on Tuesday                    
Standard Delivery
£3.95
2-5 Working Days
0 - 1Kg
Order by 12pm Monday to Thursday Orders received after 12pm on a Friday will be delivered on Tuesday  
Next Day Delivery
£6.50
Next Working Day between 7am - 6pm
0 - 1Kg
Order by 12pm Monday to Thursday Orders received after 12pm on a Friday will be delivered on Tuesday  
24hr Parcelforce Courier
£7.95
Next Working Day between 7am - 6pm
0 - 24Kg
Order by 12pm Monday to Thursday Orders received after 12pm on a Friday will be delivered on Tuesday  

 

Risk in the products (e.g. damage or loss to the products) will remain with us until we deliver the goods to the address specified in your order when the risk will pass to you immediately.

In the event of delivery not being possible within 14 days (UK) of receiving the order, we will undertake to keep you informed of any changes and give you the option to cancel the order and receive full refund of monies paid.

When items are in stock delivery can be expected within 2 - 5 working days of placing an order. Deliveries are only made within the UK and Northern Ireland.

Please note we do not dispatch and delivery on Bank holidays, Saturdays and Sundays.

When the order is not in stock we will first find out an approximate delivery date, you will then be contacted with this information and you will have the choice to either cancel your order with a full refund of any monies paid or you may choose to continue with your order. We will also offer an alternative product where possible.

 

European delivery

European shipping option is now available! We use a reliable tracked delivery service for European Deliveries, please provide your contact number when you placing the order.

Countries Time
Belgium, France, Germany, Luxembourg, Netherlands, Republic of Ireland 2 - 4 Days
Austria, Denmark 3 - 6 Days
Czech Republic, Italy, Slovakia, Spain 5 - 8 Days
Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia, Sweden 6 - 8 Days
Bulgaria, Greece, Latvia, Lithuania, Romania 6 - 10 Days

 

 

Free delivery

Free standard delivery is available on orders of £20 or more with a UK delivery address.

Deliveries outside the UK are subject to customs, legal, regulatory and certain practical restrictions. To comply with local legislation, you or the recipient may be required to pay additional taxes, fees or levies, import duty or formal customs entry may apply to all products purchased from us. Please ensure that you enter the correct international delivery address and postcode. If the address is entered incorrectly or if customs duties or formal customs entry are required, the delivery may be delayed. We are unable to offer you any assistance if either issue arises.

Purchases will be completed in pounds Sterling. Your bank or credit card provider will determine and apply the then current exchange rate and may charge you administration costs. Please contact your bank or credit card provider before making a purchase to ensure you are aware of any such costs.

 

Cancellation

You may cancel your order immediately after placing it by calling our customer services team on 01283 569 269, Monday to Friday 9am – 5pm. If your products have already been despatched, you can cancel your contract from the time it is placed and within seven working days after the day of receipt of your goods for a full refund (excluding any delivery charges if applicable) by following our Refund policy.

You may cancel your contract in respect of the following goods provided that they have not been opened or used and any seals on the product remain unbroken.

The following items have restrictions on whether they can be cancelled:

 

1: If you wish to return your order outside of the cancellation time period specified above please refer to our Refund Policy.

2: Where you have failed to take reasonable care of the goods, we reserve the right to refund you in full, less any amounts due by way of compensation to either repair the goods or to cover any loss.